Thursday, April 14, 2005

E-Mail Cover Letter Etiquette

Something happens to people when they get online. Maybe it's the instant access, maybe it's the "I-could-be-naked" anonymity, but when people get online they sometimes get overly casual and informal. This might be fine when your talking to your buddy in Omaha or the sweetheart you just met in a chatroom, but it doesn't work well when you're trying to get business done.

Just because you're communicating online does not mean you should consider yourself exempt from any of the formalities of paper-based communication. Online cover letters are notoriously awful, poorly written throwaways of fewer than three lines whose only purpose is to say "I'm applying, this is my resume, have a nice day."

When formatting the cover letter, stick to left-justified headers and four-inch wide text lines in your paragraphs. You never know when the address you're mailing to has a small e-mail-page format that will awkwardly wrap text around the screen. Also, many e-mail systems cannot handle text enhancements like bolding, bulleting or underlining, so play it safe by using CAPITAL LETTERS -- or dashes -- if you need to make an emphasis.

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